Configure chat reporting rate limit
Introduction
AccelByte Gaming Services (AGS) chat reporting and moderation feature enables you to control the limit of reports a user can submit during a specific time interval.
The chat reporting and moderation settings are available in game namespaces in the AGS Admin Portal. On the sidebar, go to Chat > Reporting and Moderation to access the menu.
Prerequisites
Game admins must have the followings permissions:
| Permissions | Action | Usage |
|---|---|---|
ADMIN:NAMESPACE:{namespace}:CHAT:TOPIC | READ, UPDATE, DELETE | To view and delete reported chats and ban users |
Configure reporting rate limit
To configure the rate limit, follow these steps:
On the Admin Portal sidebar, go to Social > Reporting and Moderation > Configuration. The Configuration page appears.
On the Configuration page, open the Rate Limit tab.
You can configure the rate limit settings for chat reporting and moderation as follows:
- Max. Report Per User: maximum number of reports a user can submit within the set time interval.
- Limit Interval: the time interval (in minutes) during which a user can try to submit the maximum number of reports allowed. For example, if it's set to 30 minutes and the maximum number of reports a user can submit is set to three, then they can only submit three reports within a 30-minute period.
- Max. Report Per Content: maximum number of reports that a user can submit for a content.
- Max. Report Per Player: maximum number of reports that a user can submit.
- Max. Report Per Chat: maximum number of reports that user can submit from a chat session with another player.
noteOnce a user reaches the maximum number of allowed reports, the service will stop receiving reports from the user.