Manage Extend app notifications and subscribers
Overview
You can receive email notifications whenever an Extend app experiences downtime by subscribing to the app through the AccelByte Gaming Services (AGS) Admin Portal.
Game and studio admins have the additional capabilities to manage Extend app subscriptions. This includes adding or removing users from the subscriber list, ensuring that the right individuals are informed about the app's status. Managing subscribers allows you to control who receives notifications and helps keep your team up-to-date on any issues with the Extend app.
Subscribe to an Extend app
To get email notifications when an Extend app is down, go to its details page on the Admin Portal and click the Subscribe to Down Status button. You will receive email notifications the next time the app is down.
Unsubscribe from an Extend app
On the details page of the Extend app, click on the Unsubscribe button. You will receive an email notification confirming that you've unsubscribed from the Extend app.
Manage Extend app subscribers
As a game or studio admin, you can add or remove subscribers from an Extend app.
Add subscribers
On the details page of the Extend app, click on the Manage Subscribers icon. The Manage Subscribers window appears.
On the Manage Subscribers window, search for the users by name or email address. From the search results, select the users you want to add and click Add. The new subscribers immediately receive an email notification with a direct link to the Extend app's dashboard.
Remove subscribers
On the details page of the Extend app, click on the subscribers icon. The Manage Subscribers window appears, showing a list of the app's active subscribers.
To remove a user, find them in the subscriber list and click the Remove option next to their name. The user is immediately removed from the list. They will receive an email notifying them that they have been unsubscribed and will no longer receive notifications from the Extend app.
