Manage user accounts

Last updated on July 17, 2024

Overview

With the 2023.2.5 updates, we brought back the QA role to streamline the user roles available in the AccelByte Development Toolkit (ADT). This allows users to identify the functions and level of access available to them within ADT. This change also helps create a more efficient experience for ADT Web and ADT Hub users. If you have any questions or concerns about these user role changes, contact your System Administrator.

Several user roles are available for your projects: Administrator, Developer, QA, User, and Guest.

Role	Permission
Administrator (Power User)	Full Access
Developer (Power User)	Group builds logically by platform and use case.
	Control who has access to the build channel.
	Review crash dumps and performance metrics to assess the game's overall performance.
	Go into detail with UTrace viewer to identify bottlenecks.
	Schedule playtests for other users to join and specify which builds to use for playtests.
QA (Standard User)	Access to the entire change list on the Versions page
	View and subscribe to build channels.
	Schedule automatic download and deployment to DevKit.
	View and join organized playtests; automatically download and launch the required build.
	Report bugs, feedback, or other issues from inside the game (with screenshots, videos, and annotations).
User (Standard User)	View and subscribe to build channels.
	Schedule automatic download and deployment to dev kits.
	View and join organized playtests; automatically download and launch the required build.
	Report bugs, feedback or other issues from inside the game (with screenshots, video, annotations).
Guest (Standard User)	Default role when a user logs in with SSO.

Prerequisites

Only admins can access the namespace settings in ADT Web and ADT Hub.

Access namespace settings

To go to the specific pages on Namespace Settings, click the namespace icon on the left sidebar. Then, select your designated menu.

Add users to your game project

1. In ADT Web, click on your publisher namespace, then click on Account Management. The "Account Management" page appears.

2. On the "Account Management" page, click on the Add New dropdown, and then do one of the following:

   Manually add accounts

   1. From the dropdown, click on Add account manually.
   2. On the "Add New Account" pop-up form that appears, provide the user name and email of the new user, then select which user role will be assigned to them.
   3. (Optional) To add more users, click +Add More.
   4. To add the new users, click Add. The new users are added to your namespace.

   Add accounts using a CSV file

   important

   Your CSV file should include the following fields, in this order: Display Name, Email, and Role. Before you import, ensure that the list of accounts in the file is in the correct order and matches the required fields.

   1. From the dropdown, click on Import account from CSV file.

   2. On the file explorer window, open your CSV file. The "Import Account From CSV File" pop-up window appears, showing the data from your CSV file.

   3. Verify that the data on the fields are accurate, then click Confirm Add. The new users are added to your namespace.

ADT automatically sends new users an invitation email containing a login link for them.

note

Admin needs to set up integrations for third-party apps SSO such as Google, Okta, and Microsoft Azure. Once the integration is completed, Admin can assign the role for every new user to log in to the ADT. For Google sign-in, the admin can set the roles for each registered domain.

Reset user password

1. In ADT Web, click on your publisher namespace, then click on Account Management. The "Account Management" page appears.
2. From the list of users on the "Account Management" page, find the user with the password you want to reset, then click on the user's corresponding ellipsis menu and click on Edit. The "Edit account" form appears.
3. On the "Edit account" form, click on Reset password and again on the confirmation message. ADT automatically sends the user an email containing a reset password link, which expires after five minutes.

Delete users

You can delete users one at a time or by batch.

Delete a single user

1. In ADT Web, click on your publisher namespace, then click on Account Management. The "Account Management" page appears.
2. From the list of users on the "Account Management" page, find the user you want to delete, then click on the user's corresponding ellipsis menu and click on Delete and again on the confirmation message. The account will is immediately deleted.

Delete users by batch

1. In ADT Web, click on your publisher namespace, then click on Account Management. The "Account Management" page appears.

2. From the list of users on the "Account Management" page, tick the checkbox of the users you want to delete. The Delete button on the top-left of the page will be enabled.

3. Click on Delete and again on the confirmation message. The selected accounts are immediately deleted.

   

note

Deleted administrators and developer (power users) will still be included in the billed accounts of the month they are deleted in.