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Manage Unreal's Crash Report Client URL

Last updated on February 12, 2024
info

You can only use Unreal's Crash Report Client (CRC) on Windows and Linux platforms.

Check the value of the CRC URL

Before using the AccelByte Development Toolkit (ADT) Web, you need to know the value of the CRC URL to modify it.

To check the current value of the CRC URL, use this command:

Without inline configuration

BlackBoxCLI.exe crash-url get

With inline configuration

BlackBoxCLI.exe crash-url get --game-engine <your game engine root>

The ADT CLI returns the value from the DataRouterUrl field of <your engine root>\Engine\Programs\CrashReportClient\Config\DefaultEngine.ini.

.\BlackBoxCLI.exe crash-url get --game-engine H:\UnrealEngines\myunreal_src_426
"https://blackbox.accelbyte.io/data/public/namespaces/myawesomenamespace/crashreport/asdf1234"

Set the CRC URL

Use this command to set the the CRC URL:

Without inline configuration

BlackBoxCLI.exe crash-url set

With inline configuration

BlackBoxCLI.exe crash-url set --namespace <your namespace> --apikey asdf1234 --game-engine <your game engine root>

The ADT CLI sets the CRC URL.

Find the CRC URL

You can find the CRC URL on ADT Web in two ways:

  • Going into the Game Integration page.
  • Looking for the CRC URL under UE4 Data Router URL at the bottom of the page.

Troubleshooting

CRC doesn't show up in packaged builds If you run the automation with runUAT.bat makes sure to add -crashreport into the command line. For example:

.\Engine\Build\BatchFiles\RunUAT.bat BuildCookRun -project="MyGame.uproject" -crashreporter -cook -build -stage -package -clientconfig=Shipping -targetplatform=Win64